Errors By Bloggers Kill Credibility & Traffic, Study Finds (Read Write Web)
A recent study produced by Goose Grade reveals that blog readers don’t rely on blogs for the majority of their news and are also are less willing to share blogs due to the frequency of spelling and grammatical errors.
Twitter Brings Faster Customer Response Time (Word of Mouth Marketing)
Rapid responses from the customer service departments of large companies on social media and networking sites is becoming the norm.
