December 31st, 2009

Show Me the Numbers

Posted by: Jonathan Rick

It took a recession, but resumes finally are receiving renewed scrutiny. The ability to embellish and obscure shrinks when one out of every six workers is under or unemployed. More than ever, recruiters want to see accomplishments, not responsibilities; numbers, not adverbs. (more…)

August 25th, 2009

Should Your Organization Start a Blog?

Posted by: Jonathan Rick

Everyone these days wants a blog. Blogs are known to be the most frequently updated—and thus most visited—facet of Web sites, and often form the crux of an organization’s online impact. Few, however, realize just how time-consuming and difficult blogging is.

Indeed, running a blogging consists not only in penning posts, but also in corralling them from colleagues and possibly guest contributors, editing them, and promoting them—not to mention moderating and responding to comments. As such, when considering a group blog for your organization, the following questions may facilitate a decision. (more…)

July 24th, 2009

Want to Appreciate Twitter? Live Tweet a Social Media Conference

Posted by: Jonathan Rick

By now, it’s a cliché that Twitter has real-world value. Yet if you really want to appreciate both the usefulness and hipness of microblogging, try participating in a social media conference where live Tweeting is not only encouraged, the Tweets also are displayed on JumboTrons flanking the on-stage speaker.

Such was the case earlier this week at the Open Government and Innovations Conference. Held at the Convention Center in Washington, DC, the two-day conference brought together 700 “gov 2.0” types from the federal government and the consulting community that supports it. As such, not only did most attendees pack a Twitter-appified PDA; many also toted laptops or netbooks.

To meet such demand, the conference organizers established a hash tag—a unique series of characters (e.g., “ogi”), prefaced by a hash symbol (#)—to group together all #ogi Tweets. Tags, of course, are nothing new; what was new (at least for me) were the two JumboTrons that showcased, in real time on a 3×2 grid, each #ogi Tweet, coupled with the Tweeter’s headshot and user name. (more…)

July 7th, 2009

Blog Posts Are the New Press Releases

Posted by: Jonathan Rick

The staple of public relations is the press release. It’s been around forever; follows generally agreed guidelines for format, content, and length; and still succeeds in its objective to publicize the item in question.

And yet, bound by stale conventions that suffocate originality and don’t play well with multimedia, the press release has become obsolete. It’s not that there’s no longer a need to announce big news formally. It’s that there’s a better way to do it than drafting 400 words of boilerplate.

Indeed, as Claire Cain Miller reported in a much-discussed article last week, the pr agency representing Flickr never issued a release on its behalf—not even when Yahoo acquired the photo-sharing Web site. Similarly, when Google has exciting news to share, it does not use a wire service.

Rather, both companies self-publish blog posts. They do so, I suspect, not because blogs are hipper, but because they’re more genuine, more personal, and more flexible than their old media counterparts. Instead of a flack ghostwriting quotes for a CEO, the individual(s) who managed the project can craft a first-person narrative recounting the project’s past, present and future with pictures and videos and links. Then, as other bloggers pick up the post, “two days later, BusinessWeek calls,” as Donna Sokolsky Burke, of Spark PR, puts it.

When you visit Google’s online “press center,” the first thing listed is not press releases. It’s blog posts. If you think this is accidental, think again.

The press release is dead. Long live the press release.

June 26th, 2009

Fund-raising E-mails vs. Action Alerts

Posted by: Jonathan Rick

This morning, I received an e-mail from NARAL Pro-Choice America. It began:

I was stunned when I saw the recent exchange between Ann Coulter and Bill O’Reilly [link added]. The one where she said, “I don’t really like to think of it as a murder. It was terminating Tiller in the 203rd trimester.”

This is the kind of rhetoric we ask you to stand against today.

To honor the legacy of Dr. George Tiller, and as a symbol of your commitment to furthering his pro-choice values, NARAL Pro-Choice America recently launched the “Trust Women” wristband campaign. Donate today and get your “Trust Women” wristbands.

Since you’re reading this blog, this sort of missive likely is familiar: An advocacy group uses a current cause celebre to gin up donations. (Incidentally, Coulter inspired a similar campaign two years ago when she called then-presidential candidate, John Edwards, an offensive slur.) Such ad hoc initiatives tend to be especially effective (even if their ability to counteract the given evil is questionable).

Yet as critical as they are, fund-raising e-mails today seem all-too common. By the same token, the opportunity to engage your members as activists rather than donors is all-too uncommon. Indeed, the ability to see its supporters as more than ATMs was one of several tactics that distinguished the Obama e-campaign from its peers. As Tim Dickinson observed in Rolling Stone,

Before long, the campaign had transformed hundreds of thousands of online donors into street-level activists. “Obama didn’t just take their money,” says Donna Brazile, Al Gore’s campaign manager in 2000. “He gave them seats at the table and allowed them to become players.”

As such, it seems that NARAL’s e-mail would have more been more powerful as an action alert. Instead of hitting people up for money in this still-dismal economy, the organization could have asked us to contact Fox News and/or our local affiliates, and request that Coulter’s contract be cancelled or that O’Reilly issue a clarification.

The resulting buzz might even have spurred some donations.

November 19th, 2008

Should You Advertise Online?

Posted by: Jonathan Rick

In the continuing debate over new media vs. old media—what’s online vs. what’s offline—the sub-debate about advertising is instructive.

On one hand, online ads are vulnerable to the tyranny of choice. The metrics can be overwhelming, the jargon can be off-putting and success can be mistaken for failure. Moreover, unlike traditional ad buys, online campaigns demand continuous monitoring and fine-tuning.

On the other hand, if you’re tired of one-off shots in the dark—where your one-page spread for life insurance runs opposite to an article on video games, or your spot for an SUV runs in the middle of a segment on high gas prices—then online ads may be right for your organization. Here’s why:

(more…)

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K Street Café is a blog where experts from a variety of backgrounds share new and novel ways technology, the Internet and social media are being used to shape public policies.

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